To acquaint the student with the knowledge, skills and abilities necessary to properly react during crisis situations. Understand the concept of a crisis/critical incident. Identify guidelines for communicating before, during and after a crisis situation. Identify safety concerns to consider when responding to a crisis. Identify and explain principles for defusing a crisis.

To receive Wyoming POST Credit, students must attend at least 90% of the course and actively participate.

Dress attire for this course is business casual or agency uniform.